Customer service goes beyond answering customers’ calls and/or complaints. In fact, excellent customer service begins with solid business ethics and with people executing actions that benefit the community they serve. Unfortunately, not all home improvement companies out there hold their community’s best interests.
Homeowners in South Florida, we implore you to carry out proper research before purchasing impact windows (and any other home improvement product) for your home. You MUST take your time to research who will take care of your hurricane preparation. Why? Because product/service quality is directly correlated to that business integrity servicing the community.
Last Sunday afternoon, Mark Hildreth, former pro wrestler and current Vice President of Operations & Sales Manager at Paradise Exteriors, struck a 5-year-old boy strolling on his bicycle. Hildreth was reportedly speeding and drunk driving when this happened. The former pro-wrestler, also known as the Van Hammer, is currently charged with fleeing the scene of an injury crash and DUI charges. The 5-year-old victim was taken to Delray Medical Center presenting internal injuries and road rash. Luckily, the hospital claimed the boy was in stable condition.
Although no business is exempt from difficulties and challenges, businesses must keep outstanding levels of integrity and ethics in order to deserve the community’s trust. Unfortunately, in the case of Paradise Exteriors and their VP of Sales and Operations, these actions have caused the opposite effect.
Mark Hildreth, Vice President of Operations & Sales Manager at Paradise Exteriors, struck a 5-year-old boy strolling on his bicycle on Sunday, Jan 26th, 2020. Hildreth was reportedly speeding and drunk driving.
How Would You Identify Trustworthy Impact Window Companies?
When companies threaten and disrespect their communities, they cause nothing but uncertainty and mistrust. People will always prefer products and companies they trust and care for their customers. Therefore, next time you decide to upgrade your home windows, make sure you choose a trustworthy impact window provider by following these recommendations:
- Do your proper research online and offline about impact window companies. Beware of negative reviews. Look for companies that not only receive favorable reviews (online and offline) but also companies that undertake corrective action when it is needed.
- You can trust companies provide impact window samples for you to see, explain the details of the warranty, and provide you with a written estimate.
- Another sign of business credibility would be third-party endorsements such as television networks and radio. Keep in mind these organizations use rigorous criteria to evaluate manufacturers and products and reputations. We strongly recommend impact windows manufacturers as they are 100% responsible for the manufacturing, distribution, and sales process.
- Look for Impact Window Manufacturers over Impact Window Distributors. Typically, distributors require third parties to manufacture and install which raises the end price of the product.
- Look for the Miami Dade County Cat 5 approval, this is the highest rating an Impact Window can receive for hurricane protection.
- BEWARE of Impact Window Distributors who claim their windows are Miami Dade Category 5 approved. You may be surprised, but there are companies that use this approval as mere advertising. For more information about the Miami Dade County Certification process for Impact Windows, click here.
Storm Tight Windows Best Features
Storm Tight Windows’ business leadership has paved the way for our company to become the number ONE Impact Window manufacturer in South Florida for the last 21 years. Some of our products best features that have remained intact throughout the years include the following:
- Storm Tight Windows and Doors Hi-Performance Glass reduces solar gain and lower energy consumption which translates into a 40% reduction in your monthly energy bill (plus a 25% discount on homeowners’ insurance).
- Storm Tight windows warranty runs for the life of your home plus another 20 years to the person you sell your home to. Usually, most window companies only offer a Lifetime warranty for their products, which in Florida is only 7 years, BUMMER!
- Storm Tight Windows manufactures all their replacement windows and doors, so you have the benefit of purchasing your windows factory direct. This reduces the need for “middleman” markups which indicates a better-quality product at a more reasonable price for you!
Storm Tight Windows Can Help!
Remember, if you have any questions or concerns about Impact Windows you can TRUST Storm Tight Windows staff to support you protect your family and home. And For all Storm Tight Windows blog readers, you can get a shot at winning $25,000 worth of Storm Tight Impact Windows makeover for your home TODAY. All you need to do is TEXT “ANYA” to 797979 to get a shot at winning!
By participating you consent to receive future text messages regarding your participation. No purchase required. Message & data rates apply. Terms and conditions apply. Visit www.stormtightwindows.com for details.
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